Health & Wellness Disclaimer

What this page covers

This page explains the health-related limits of the ThymeCreek website and information we send through our newsletter.

ThymeCreek currently offers information about its plans and a newsletter sign-up. Personal nutrition plans, meal planning, Sage AI, wearable or sensor connections, ingredient ordering and food delivery are planned services. They are not currently available to users through this website. Sage does not currently give advice to users. Descriptions of planned services are not individual recommendations or a promise that a future service will meet a particular health need.

ThymeCreek is operated by ThymeCreek Ltd. This website is intended for people interested in ThymeCreek and its planned services. Availability and eligibility for future services will be stated when they launch.

General information and your health

Any general nutrition or wellbeing information on this website or in the newsletter is for information. It does not assess your individual medical history and is not a diagnosis, a treatment plan, or a replacement for individual advice from a GP, registered dietitian, pharmacist or another appropriate healthcare professional.

Do not use this general information to diagnose or treat a condition, change prescribed treatment, or delay seeking care. If you are thinking about changing your diet to address a health concern, seek advice suited to your circumstances. This is particularly important if you have a food allergy or medical condition, take medication, are pregnant or breastfeeding, follow a prescribed or therapeutic diet, have an eating-disorder concern, or have another particular nutritional need.

Do not stop, start or change medication or prescribed treatment because of this website or newsletter. Discuss such changes with the professional responsible for your care.

About planned services

The website may describe future features such as meal suggestions, Sage explanations, use of photographs or food labels, pantry records, nutrient estimates, wearable or sensor information, and ingredient orders. These descriptions do not mean those features are available now, have been assessed for your circumstances, or can confirm that a food is suitable for an allergy, medical condition or medicine.

If any of these services becomes available, check its current description, important limits and the information provided with the particular food item before using it. Its actual functions may differ from today’s descriptions. Do not rely on a planned feature as a way to check food safety or make a healthcare decision today.

Urgent or emergency help

If you are in the UK and face a life-threatening emergency, call 999. Elsewhere, use your local emergency number.

For urgent medical help in the UK that is not a life-threatening emergency, contact an appropriate healthcare professional or the relevant service:

• England: NHS 111.
• Scotland: NHS 24 on 111.
• Wales: NHS 111 Wales on 111.
• Northern Ireland: your GP, or your local GP out-of-hours service when your surgery is closed.

This website and newsletter do not monitor your health in real time or provide emergency care. Do not wait for a reply from ThymeCreek before seeking urgent help.

Personal information and other terms

Our Privacy Policy explains how personal information is handled. This Disclaimer does not ask for, or provide, consent to process health information.

Our Terms & Conditions explain the terms that apply to the website and any services they actually cover. This page explains health-related information and use boundaries; it does not replace those documents.

Your rights

Nothing on this page takes away your statutory consumer rights. We do not exclude or restrict liability for death or personal injury caused by our negligence, or any other liability that cannot lawfully be excluded or restricted.

Contact

For questions about this page or to report a possible error in our website or newsletter material, contact hello@thymecreek.com. This is not an emergency or healthcare advice channel. Please do not send medical records or urgent healthcare requests to it.